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ORDER CANCELLATIONS AND REFUNDS POLICY

Do you accept order cancellations and do you issue refunds?
No, we do not. Please be fully aware that under no circumstances will an order cancellation be accepted and a refund be issued for products and services that you've ordered. The only exception is if some error occurred, for which APL can be held exclusively responsible. This rule includes, but not limits its extension, to cases like:
You changed your mind regarding your order.
You want a different product/service than the one that you ordered.
You failed to inform us, or didn't do it in due time, that you would like to cancel your Membership.
You failed to provide us your USERNAME and PASSWORD when requesting cancellation of your Membership.
You didn't enjoy the product/service that you ordered.
You don't have or don't know how to use the hardware/software required for viewing the product/service that you ordered.
Your e-mail address is not working properly, or you didn't wrote it correctly on the ORDER FORM, so you didn't receive our e-mail with your order confirmation which includes your access codes to the Members Area or your download links.

Therefore we strongly suggest that you carefully check everything before submiting your order, because all our sales are final so no cancellations will be accepted nor refunds will be issued.










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